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Whatsapp Finds New Uses in Conflict Zones


Thursday 3rd August 2017


Keeping a standardised track of attacks on health facilities and workers has been a major challenge in conflict zones. But a new digital instant messaging tool that relies on smartphone application WhatsApp has been developed by the WHO and its partners to detect, verify and log the devastating consequences of such attacks.

It is hoped the WhatsApp-based tool will provide vital evidence for the international community, which in the future could be used to hold perpetrators to account. Syria has been named the most dangerous place on earth for healthcare providers by a Lancet Commission on Syria report, published in March, which revealed that more than 800 medical workers had been killed since 2011.

Nearly half of hospitals in non-government controlled areas were attacked and a third of services hit more than once between November 2015 and December 2016, according to a separate study published by Elamein and others. The new tool piloted in Gaziantep by health organisations working in Syria involves a WhatsApp group of nearly 300 trusted contacts on the ground.

Read more from Thomson Reuters Foundation here.


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